Shipping Information
Thank you for shopping with us. This Shipping Policy outlines how we process and deliver your orders.
1. Shipping Coverage
We currently ship only within Singapore. We do not offer international shipping at the moment..
2. Processing Time
Orders are processed within 1 business day from the date of order.
Orders placed on weekends or public holidays will be processed on the next working day.
3. Delivery Time & Methods
Orders will be delivered within 3 business days from the date of order.
4. Shipping Fees
Flat-rate shipping: SGD $9.90 per order.
Free shipping for orders above SGD $59.90.
5. Order Tracking
On the day that your order is out for delivery, you will receive a whatsapp message to notify you about the delivery and the estimated time of arrival.
6. Delivery Issues
Please ensure your delivery address is correct at checkout.
We are not responsible for delays caused by incorrect addresses or unforeseen circumstances such as stolen packages.
If delivery fails due to an incorrect address, re-delivery attempts will be made up to a maximum of 3. Thereafter, order can only be self-picked up or additional re-delivery charges will apply.
7. Contact Us
For inquiries, please contact us at:
Email: glawupsg@gmail.com
Phone: +65 8095 4728